We respect your privacy and are committed to protecting your personal data under GDPR.
IT TECH is the data controller responsible for the personal data we collect. Our details are:
This Privacy Policy explains how we collect, use, and protect your personal data when you use our repair services, purchase products, or interact with our website.
We may collect the following personal data from you:
We do not collect sensitive personal data (such as financial details beyond what is necessary for payment processing). We do not access the personal content stored on your device.
We use your personal data for the following purposes:
We will only send you marketing communications if you have given explicit consent to receive them (e.g. via our email notification sign-up form).
Under GDPR, we rely on the following legal bases to process your data:
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may share your data only in the following limited circumstances:
We retain your personal data only for as long as necessary for the purposes for which it was collected:
Once data is no longer required, it is securely deleted or anonymised.
You have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at the details in Section 10. You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland at dataprotection.ie.
We take data security seriously. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include restricted access to customer data, secure storage of paper records, and staff awareness of data protection obligations.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by GDPR.
Our website may use basic cookies to ensure the site functions correctly. We do not use tracking cookies, advertising cookies, or third-party analytics that collect personal data without your consent.
You can control and delete cookies through your browser settings at any time.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We will respond to all requests within 30 days in line with GDPR requirements.